Consultancy Services

By entrusting a professional IT Consultancy, you gain the freedom to spend your time focusing on revenue generating opportunities for your business while KIT executes your every IT project proficiently.
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Prioritizing your IT Projects

Every business needs an IT backbone to carry out all its daily operations. Our team will closely observe your operational workflow and provide you with solutions aimed specifically to simplify work and expertly setup infrastructure, thus delivering you the perfect IT plan.

Consulting Capabilities:

  • New IT Assessment and Framework
  • Proof of Concept
  • Technology Selection
  • Analysis and Design
  • Solution Architecture and Options
  • Software Architecture
  • Complex Program Management
  • Technology Change Management

Consulting Benefits:

  • Maximize uptime
  • Extensive resources on-hand
  • Better trained employees
  • Huge economies of scale
  • Highly Specialized Talent
  • Improve Productivity
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Consultancy Process - Stage One

Understanding the IT needs

We spend a crucial amount of time assessing and researching your company’s requirements and developing the most profitable customized solutions as per your needs and stipulations.
  • Project Kick-off Meeting to determine requirements
  • Site inspections to verify IT infrastructure needs
  • Briefly outline the Scope of Work
Consultancy Process - Stage Two

Proposing a Customized Solution

The solutions designed by us increases your Return of Investment, reduces the Total Cost of Ownership, increases your bottom line and reduces the efforts and worry you need to take as we will assist you all the way from the initial set up till the support.
  • Introduce solution architecture
  • Custom-built solution to accommodate business needs
  • Solutions that make operations more effective

Product Catalogue

We have a vast range of products giving us the ability to design a unique solution that accommodates all your IT needs.

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Consultancy Process - Stage Three

Creating Project Plans

All project plans are designed with utmost care. We take into account your desired timelines and procure the best available resources acquired for your customized solution.
  • Project time-line / delivery schedules are defined
  • Requisition of necessary resources
  • Revise production information
Consultancy Process - Stage Four

Installing and Training

We not only assist in the on-premise installation of the Hardware and/or Software solutions, but also provide training to your personnel on the operations of the newly-installed systems.
  • Implement all on-site software and products
  • Provide training programs and conduct UATs
  • Explain Support Practices and escalation paths
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Consultancy Process - Stage Five

Post-Installation Feedback

After all installations have taken place, KIT ensures that all products modules function smoothly for your convenience. In case of any distress, immediate measures are taken to resolve the matter at hand.
  • Live cover, site visits and inspection
  • Quality Assurance Certification
  • Educate the best practices
  • System Handover to Support Team
Post-consultancy Support

Pro-active System Maintenance

We have a 24/7 Customer Care Call Center run by the Support Team who provides support via remote access tools and lead you through the escalation procedures. Our support team has different departments dedicated to different products, thus ensuring specifically trained personnel taking care of all your support needs.
  • Preventive Maintenance
  • Security Patch Upgrades
  • Customization based on new requirements
  • Configuration Changes

Brands we support

We know you can't have one without the other. Our extensive knowledge through years of experience as a recognized service and support provider for the following brands makes us your go-to Business and Technology Consultants.

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