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At KIT our endeavor to provide our customer with best possible support for all product range We have different department providing support for various product and they are located in Different sections and floors of our corporate Headquarters Our service center , branch offices are situated in different location . To make our customer comfortable to reach the right people we have explained the details below Support calls are logged in to Microsoft CRM and tracked till they are closed There are escalation procedures defined within the organization. We have also provided some of the links below which will provide help on getting support for various products
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