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Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than one million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large.

 

IP Telephony
Communications technologies have long played an indispensable role in business – providing the instant connectivity that has all but eliminated the traditional barriers of time and distance while laying the groundwork for today’s hyper-competitive,....

 

Unified Communication
Unified Communications is the convergence of real-time and non-real-time business communication applications. These applications include telephony, conferencing, email, voice mail, instant messaging, video, and collaboration across a variety of int....

 

Contact Centers
Customer relationship management (CRM) is a business strategy that spans your entire organization from front-office to back-office. It is a commitment you make to put customers at the heart of your enterprise. The right CRM strategy and solutions c....